FAQ

Our Bonbons is handcrafted using ingredients that are fresh and free from preservatives. For optimal storage, we recommend placing the bonbons in the refrigerator, wrapped in a plastic bag or placed in a sealed container for added protection from fridge odors and humidity. When ready to indulge, simply remove them from storage and allow them to come to room temperature to fully enjoy their intended flavor experience. Our bonbons retain their freshness for up to 2 weeks at room temperature, and around 2 months when refrigerated.

Please be aware that our bonbons may contain milk, nuts, soy, gluten, and colored cocoa butter.

Yes, we do. During checkout, please make sure you have selected your most convenient shipping method. In the Vaughan, ON area, we offer free delivery for orders above CAD 20 and free for other Ontario areas for orders above CAD 75.

Yes! We do offer discounts based on the total order before tax and shipping. For more details, please contact us through the email info@bonboneh.com or by submitting the form under the Contact page.

Yes, we offer custom packaging, ribbon, tags, and bespoke bonbon designed and handcrafted specially for your event. Please submit a form request though the Corporate page at least 4 weeks ahead of the event you’re planning, so we can have plenty of time to discuss the details and produce your custom made bonbons. You can also contact us through: Email: info@bonboneh.com Tel: (289) 963-3000 Email is the preferred method of communication as I’m not always available to answer my phone, but I will always call back if someone leaves a voicemail.